Terms & conditions
General website terms and the basis on which enquiries, quotations and site-specific work are handled by Actem Environmental Ltd.
Actem Environmental Ltd
General terms for using this website and making enquiries
These terms are intended to explain how the website should be used and how early-stage enquiries, quotes and site-specific work are normally handled. They do not override any separate written quotation, service agreement or agreed scope issued for a particular job.
This website is provided by Actem Environmental Ltd as a general source of information about grease trap surveys, servicing, installation, replacement, compliance support and related commercial-kitchen services. The content is intended to help site operators understand the type of support available, but it does not replace a site-specific survey, quotation or written scope of works.
Any pricing, timings, recommendations or proposed works are subject to review of the actual site conditions. Where needed, Actem may recommend a survey, inspection or follow-up discussion before confirming the final scope, schedule or commercial terms. Unless agreed otherwise in writing, a website enquiry or phone call does not by itself create a binding contract for works.
Service availability, attendance times and delivery dates depend on workload, access, site conditions, parts availability and the nature of the problem being reported. Actem aims to respond helpfully and promptly, but exact attendance or completion times should only be treated as confirmed when agreed directly with the business.
You may use this site to learn about Actem services and to make legitimate business enquiries. You should not misuse the website, attempt to interfere with its operation, or use its content in a misleading way. If links to third-party services or resources are provided, they are included for convenience and do not amount to endorsement of external sites or their content.
Actem tries to keep the website accurate and up to date, but the information is provided on a general basis and may change. Decisions about servicing, installation, replacement, compliance actions or commercial kitchen operations should be based on the circumstances of the actual site and any direct advice or quotation provided for that site.
If you contact Actem through the website, by email or by phone, your details will be used to respond to the enquiry and manage related business communication. For privacy-related questions, please see the privacy policy page or contact Actem directly.
Start with a conversation
Need something clarified before you go ahead?
If you need confirmation about scope, response times, surveys, servicing or the right next step for a site, contact Actem directly so the enquiry can be reviewed properly.